Frequently Asked Questions
For customer support please contact us at 1-844-377-7442 or fill out the form below.
Call Center Hours:
Monday – Sunday 12PM – 7PM EST
We recommend booking as early as possible to secure your preferred dates and resort—especially during peak travel seasons.
If your first-choice dates aren’t available, our team will work with you to find the closest available options that fit your schedule.
Most of our vacation packages are designed for 3 to 7 nights, but exact durations depend on the specific offer.
Some of our packages are offered at a special reduced rate in exchange for attending a brief resort preview or presentation during your stay. This allows the resort to showcase their amenities and vacation ownership opportunities, and you get to enjoy luxury accommodations at a fraction of the cost. All requirements will be clearly stated before you book.
Eligibility requirements vary by resort, but typically include:
Being at least 25 years of age (primary traveler).
Having a valid credit card and government-issued ID.
Meeting certain income requirements.
Traveling with a spouse or partner if married or cohabitating.
Not having attended a similar resort presentation within the past 12 months.
Specific qualifications will always be provided before you book to ensure you meet all requirements.
Yes, date changes are possible, subject to resort availability and package terms. Our team will assist with any adjustments.
We combine carefully curated resorts, exclusive pricing, and dedicated service to make your vacation planning seamless and stress-free.
You can reach us anytime through our contact form, email, or by phone. Our team is here to assist before, during, and after your trip.
Still have questions?
I you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you as soon as possible. Use the form below or call us at 1-844-377-7442.
Our team is here to help.
Whether you have a question about a destination, need assistance with your booking, or just want a little travel inspiration, we’re ready to assist. Fill out the form and one of our travel specialists will get back to you quickly—usually within one business day.